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How to Lead: Whether or Not You’re in Charge

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Zappos.com, the online retailer of shoes, bags and clothing, made headlines recently when the entire company did away with job titles to facilitate a more holistic style of work and management. Zappos made its way on to Amazon’s ledger in 2009 for a cool $1.2 billion, so they must be doing something right.  

While that type of equality-centered leadership isn’t likely to take the business world by storm any time soon, it raises some interesting ideas regarding the nature of leadership — especially when being in charge isn’t an assumed part of your job.


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